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Prospecting & Qualifying

Watch a Sandler trainer Kevin Hallenbeck explains why it is absolutely necessary to always keep your options open. 

We are right in the middle of summer, and I love the summer. And in the midst of this nice warm weather, it may be strange to say that I also love the winter-but I do. That's when the business world almost uniformly decides to go into a slumber because they believe buying slows down. That's called a self-limiting belief. That's when I'm at my best because this is what I have found-people actually still have money and are willing to spend it if you're good enough to find their pain

I propose a ban on proposals! I find them to be an enormous waste of time as no one has ever in the history of sales purchased anything solely based on the proposal. We unwittingly taught all prospects that they simply have to ask and we will provide them with all the information they need in order to deal with their problem

Q: What's the one thing a salesperson must avoid if they are to be successful? A: I study salespeople for a living. The majority of them don't lose because of product inferiority, pricing excesses or poor sales technique. They lose because of low self-esteem! We all start out with perfect self-esteem. Ever met any three-year-olds with self-esteem problems? Didn't think so

How's your memory? Do you fall into the category as described the old adage, "I'd forget my head if it wasn't connected to my body"? Are you constantly setting traps for yourself to be on time for meetings or where your car keys are placed or what's supposed to be happening on your schedule from hour to hour?

If I asked you casually in passing, which would you consider analogous to your sales style -beinga greyhound or a thoroughbred- you might pause and consider the characteristics and traits of both, and after pondering, see value in both. It might be a difficult choice on the surface, however, if you look more closely, you would reconsider. I was listening to a minister recently break it down in an interesting way, so let's consider his analysis.

Why do people buy milk or bread or cereal or soda at the gas station convenience store when those items are far less expensive at a grocery store? Obviously, they have a need for the items. More importantly, buying at the convenience store is quick, and you guessed it, convenient. And "quick" and "convenient" represent value. They fill up with gas, run in and pick up the items they need, and they're on their way. No hunting for a parking space. No grocery carts to dodge. No long checkout lines.

Growing up, I was raised by an optimist and a pessimist. My mom was probably the happiest, funniest, friendliest person you could ever meet. She made sure that I was raised with an altruistic mindset, wishing nothing but good for everybody and doing my best to help people out. As I started to learn and mature, I asked her about why she was helping some people she really did not like. Her response was simple. "Matt, everybody can be better off and helping them helps the community.

Last week, I found myself trapped in a fast food restaurant. This restaurant boasts that they have served more than six billion. Still, the people in front of me seemed to be having a new experience; they simply could not decide between meal one and meal two. To call them indecisive would be an insult to equivocators all over the planet.

"Dump the jute, man, on the burning ground." Van Morrison serves that to us in a song called "The Burning Ground." I'm rarely sure what he's singing but you can count on whatever it is to be unique. I dig that. All hip cats dig that. "The Burning Ground" is arguably one of Van Morrison's most intense forays into personal and spiritual allegory. More importantly, it's just a dang good tune. Within it, though, is a message that makes me think of the plight of so many unknowing salespeople: the challenge of head trash